Privacy policy

Last updated: 28 September 2026

Giftomize is a small New Zealand online business. We only collect the information we need to make and deliver your order, and we handle it in line with the New Zealand Privacy Act 2020. We do not sell, rent or trade your personal information.

What we collect

Order details: your name, email, phone number (if you give it), delivery and billing address, what you ordered and any personalisation text (such as names or dates).
Messages: anything you send us by email, our contact form or social media.
Email sign-ups: your email address, if you choose to join our mailing list.
Website use: basic information collected through cookies, such as pages visited and device type.

Payments

Payments are processed securely by Shopify and its payment providers. Giftomize never sees or stores your full card or bank details.

How we use your information

To make, personalise and deliver your order
To contact you about your order, returns or questions
To send marketing emails, only if you signed up (you can unsubscribe at any time)
To understand how our website is used and improve it, including measuring our online ads

Who we share it with

We only share what's needed to run the store:

Shopify, which hosts our website and processes payments (Shopify's privacy policy)
NZ Post, to deliver your order
Advertising partners such as Google and Meta, through cookies, to show and measure our ads. You can manage this in your browser or ad settings.

Some of these providers store information outside New Zealand. They are required to protect it to a standard comparable to New Zealand law. We may also disclose information if required by law.

Keeping it safe

We take reasonable steps to protect your information and keep it only as long as we need it for orders, returns, accounting and legal requirements.

Your rights

You can ask to see or correct the personal information we hold about you, or ask us to delete it, by emailing admin@giftomize.nz. If you're not happy with how we handle your information, please contact us first. You can also contact the Office of the Privacy Commissioner.